Complaint and follow-up

The mind is calm and tranquil, like still water.

We appreciate your decision to choose A-one Movers' moving services. Our business has consistently sought feedback from a variety of sources in an effort to enhance our standing and offer customers better services. To give a forum for voicing our concerns, we have created a complaint section just for that purpose. Send us an email at hk@a-one.hk if you have any inquiries or grievances regarding our business. Our organization will get back to you as soon as we receive the input.

Complainant Information:

Name:

Email:

Telephone:

Are you a customer of our company? Yes/no

Order number:

Contact address:

1. Which division are you unhappy with?

⊙Engineer department     ⊙  Dispatch department       ⊙Procurement department         ⊙Accounting department     ⊙ Advertising department      ⊙Customer service department

2. Please include the name of the designated complainant if one exists.

3. Complaints:

⊙ Employee attitude issues ⊙ Engineering quality ⊙ Employees' random quotes ⊙ Employees' disregard for customer requirements Others

4. Complaint details:

5. The requirements for the correction work you suggest:

6. Additional data:

Mr./Ms.

We appreciate you taking a moment to offer us this insightful input. Within two days, our business will look into your feedback and get back to you. Your feedback can help us identify areas for development, encourage our ongoing progress, and increase customer satisfaction. For us to get in touch with and follow up with a general consumer who gives an opinion, they will leave their full customer name, phone number, email address, and order number. However, if you don't offer accurate contact information, our business will just view your comment as a practical joke!

I sincerely appreciate your thoughtful comments. We are committed to making our business better, and we highly value your input. We work hard to provide everyone with services of greater caliber!